To pay for your membership, AAC accepts 3 types of payments.
You must have an online account to be considered an active member.
During account creation process, I went to the PayPal website and put in my credit card. I was returned to the AAC website with no errors. But when I try to login it does not find my account?
Make sure you click “Complete Payment” button at the bottom of the page AFTER returning from PayPal .
After you return from the PayPal website, the transaction is NOT complete. You must click the “Complete Payment” button as the Final Approval for AAC to charge you credit card.
If you click “complete Payment” and the account is created and everything is ok, you will go to a confirmation page that will show you an invoice and other useful information about your account.
The Family membership process allows you to create both Primary and Second Member accounts at one time.
The following steps are used to create both Primary and Second Family Member accounts during checkout.
The confirmation page will show the Sponsored Member or Second Family Member and email address.
Username is a unique name that you use to identify your account.
Most people use their email address as the username because it is easy to remember and unique.
The Account Info is the basic information about your account. It includes your username, password, First Name, Last Name and E-mail address.
All of these fields are required to create an account on this website. Please fill in all the information.
This information is different from the billing information that will be provided to PayPal when you submit your payment. It might be the same, but in some cases it may not, so you will need to enter information in both the Account Section and Billing Information Section.
If you get a red banner at the top of the page, it is informing you of missing or incorrect information. Listed below are several common error messages.
This error means you already have an account. You should go try to login with this email address instead of trying to create an account.
If you are not sure of the password for this account, you can request a reset.
The system will only allow 1 account to exist with a given email address.
These errors must be fixed before the system can create your account.
Usually the error is missing information in a required field.
If you get this error, it means that an account already exists with this username. Some reasons for this could be:
If you think this is your account – see question “How do I find out if I already have an account”.
At the bottom of the page before the PayPal or Submit button, is this Website’s Terms and Conditions. You must read and agree to these terms in order to create an account.
The checkbox to agree to these terms is at the bottom of the grey box that surrounds the Terms and Conditions.
Check this box and then press the PayPal or Submit button.
An Invite Code is a unique code used to upgrade a Student (pre-validation) account to a Student account.
You get this code in your Student (pre-validation) account page. It is a 14 Character code.
You then on the account page you change your level to Student and enter Invite Code during the checkout process.
Without an Invite Code you cannot upgrade your account.
Only Student (pre-validation) accounts have invite codes. These codes will show up in your account after an Atlanta Artists Center administrator has validated your Student ID and updated your account.
Once your account has been validated, then an Invite code will be on your Account page.
Then you can follow the steps in “How do I get a Student Membership”.
Discount codes are primarily used to allow Second Family Members to create an account and link it to the Primary Family Member account.
This is sometimes required if the Second Family member account was not created with the Primary family member account.
Discount codes are entered in the price section on the top of the checkout page.
You can only get a discount code from a Primary Family member account. This discount code is only valid for 1 Second Family Member account at a time.
Use this with the Second Family Member membership to create the account and attach this to the Primary Family member.
Go to the login screen and click on “lost password” link. This will prompt you for a username or email address.
If you enter a valid email address, it will send you a link to reset your password. This email address is linked to your account and you can use this to login.
If you enter an invalid email address, it will give you an error and you can try again.
If the system does not recognize your email, then you do not have an account and you should use the “Join” process.
2979 Grandview Avenue NE
Atlanta, GA 30305
Tuesday – Friday: 9 am – 4 pm
Saturday: 11 am – 5 pm